After-hours calls
An AI employee answers when the business is closed, books the job, and captures the address, trade, and urgency.
AI employees for the trades · Alberta & British Columbia
The phone keeps working after the crew goes home.
Naveeon builds a custom AI employee for your business. It answers after hours, forwards live calls when someone is free, and follows up by phone and text for reviews and referrals.
Built for owner-operators. Not a call centre. Not a chatbot bolted onto a website.
Missed call
A homeowner at 8:40 pm calls the number on the truck. Voicemail answers. They call the next business.
No one free
The tech is on a roof. The front desk already left. The call rings out instead of being caught and handed off.
Job ends cold
The invoice is paid and nobody asks for the review, the neighbour, or the next unit that needs service.
The employee
One custom AI, trained on how your business actually runs.
Live handoff
If someone is on call, the call is forwarded. If nobody picks up, the AI stays on the line instead of sending them to voicemail.
Outbound follow-ups
It works your customer list — calling after the job to confirm the work landed and to catch anything still open.
Review requests
Happy customers get a short ask for a Google review while the job is still fresh. Unhappy ones get routed to you first.
Referral asks
The same conversation can ask for a neighbour, a property manager, or another job on the street.
Texting
Missed-call texts, appointment reminders, quote follow-ups, and “we’re on the way” messages without a dispatcher typing them.
01
Listen to the business
We map your service area, hours, on-call rules, and the questions customers already ask.
02
Build the employee
Voice, text, and your call flow — after hours, overflow, and outbound — wired to the number you already use.
03
Put it on the phone
You hear real calls before it goes live. Then it works nights, weekends, and the follow-up list.
Who it’s for
Trades first.
Businesses where the phone is the front door. If a call at 9 pm is a job you can do tomorrow, it should not die in voicemail.
- Plumbing
- HVAC
- Electrical
- Roofing
- General contracting
- Landscaping
- Appliance repair
- Locksmiths
- Garage doors
- Painting
- Septic & excavation
- Property maintenance
Where we work now
Alberta and British Columbia.
- Calgary
- Edmonton
- Red Deer
- Lethbridge
- Fort McMurray
- Vancouver
- Victoria
- Kelowna
- Abbotsford
- Kamloops
- Nanaimo
- Prince George
Straight answers
Will it sound like a robot on the phone?+–
It is trained on how your business actually talks — service area, pricing rules, emergency vs. next-day, and what you will not promise. Customers hear a clear voice that knows the trade, not a generic chatbot.
What if a real emergency comes in?+–
You set the rules. Burst pipes, no heat in winter, and live electrical get flagged and forwarded to the on-call number. Everything else is booked or texted for the morning.
Do you only work with trades?+–
Right now, yes. We start with blue-collar businesses in Alberta and British Columbia because missed calls there are lost jobs. Other businesses come later, on the same system.
Do we have to replace our phone number?+–
No. We sit on the number you already advertise — after hours, overflow, or a dedicated line — and we text from a number your customers recognize.
Walkthrough
Tell us how the phone works today.
Twenty minutes. We look at after-hours, overflow, and the follow-up list — then say whether an AI employee fits the business.
- No long-term contract to start the conversation.
- We serve businesses in Alberta and British Columbia first.
- Other industries later, on the same system.